Indulge the senses with a 2 Hour Premium Sauna, Steam, Pool, Hot Tub Experience at the prestigious Hilton Queenstown Resort & Spa.
Sauna and steam room were lovely They were having issues with the spa so it was fairly cool
The 1.2m pool was lovely, clean, quiet, and perfect for an uninterrupted 30-minute swim. The hot pool was very pleasant, though I could only stay in for about five minutes; an ice bath option would make a great addition for contrast therapy. The sauna was clean but a little cramped. The shower and bathroom facilities were well maintained, and the water stations and towel service were excellent. The hairdryer could use an upgrade, and it would have been nice to have a key available for the lockers. The front counter staff were very accommodating and helpful. Unfortunately, the steam room was out of action during my visit, which was a bit disappointing, but for $15, I really can’t complain. Overall, a relaxing experience and great value. I would return and happily recommend it to others.
There are other options. Choose them. This is billed as a premium experience it is not. Parking is a struggle. On arrival looks nice. You are told there are lockers. When you get down to the changing room lockable lockers are only for treatment guests. So you have to take your valuables with you. Easy near the pool not so much if you are in a sauna or shower. I have done about 15 book me experiences so far and this was very disappointing. One of the saunas was on a cleaning cycle so couldn't use. Not worth the money
Very disappointing, wouldn't recommend.
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liuzhangnz from New Zealand wrote on 30 July 2025
Nice and relax hot pool
The hot pool and steam room are very nice. Especially good for relaxation after your ski trip. You can have a drink in the hotel cafe after the pool and walk along the lakeside to enjoy the beautiful lake and Remarkables. The shower is not working well.