Can you handle the thrill of the chill?!
Great experience, friendly and energetic staff. We only lasted 30 minutes in the cold but that was enough for us to get a taste. You get to smash your ice cup into the wall afterwards. Worth a look if not done before.
Was a bit underwhelming and the room was too full of people. I think other ice bars do it better
The disappointing thing about going to Below Zero was that I had booked through Book Me for a discounted price only to be told that I had to pay again but not at the discounted price but full price. The excuse given was that even though you book and pay by credit card the money doesn’t go through. If I didn’t have my young granddaughter with me I would have cancelled.
Hi Karen, As I mentioned on the reply of your email already, I'm very sorry you had that experience yesterday. It was a hectic and busy day, and our staff did their best while dealing with some maintenance issues happening at the same time. I sincerely apologize for the misunderstanding. Please send me your proof of payment and the reference number from Book Me, and we will get it resolved for you. Thank you very much. Nat. Thank you and kind regards, Natalia D'Aste | Venue Manager | Below Zero Ice Bar M 03-409-0040 | E Info@belowzeroicebar.co.nz<mailto:Info@belowzeroicebar.co.nz> [cid:image001.jpg@01DC2E39.CA0C2780]<https://www.republichospitality.co.nz/>
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Paul from New Zealand wrote on 18 October 2025
Great Time
From the time we stepped in staff were friendly and welcoming it was a good experience the drinks were tasty we played a few games got a few photos and relaxed