Explore the Queenstown Trail at your own pace with a full day Electric Bike hire!
Wow a must do , electric bikes are the way forward. We had a fabulous day with an easy ride that would have been hard on a normal bike. Don’t think about it book it , this company is amazing and so welcoming and helpful. Thank you
Thanks for the review Sara, so glad to hear you enjoyed the ride with us, the perfect way to explore the Queenstown area. See you next time! Cheers, The Around The Basin Team
This is the third time I’ve hired an e-bike in Queenstown, and it was the least favourable experience. The bike they have us didn’t have much battery boost and felt ‘e’ from the ‘e-bike’ was missing. The service also wasn’t the friendliest because they didn’t cater much to our required size - it was like “grab the bike and get out of here” kind of vibe. I’d use a different shop next time.
Hi, thanks for your feedback and we’re sorry your experience wasn’t the best. We did provide a bike suited to your height, adjusted it for you, and explained the trail before you left. It was a particularly busy time, so we apologise if things felt a bit rushed. Our e-bikes are pedal-assist, but we appreciate your comments and will use them to improve.
So glad you enjoyed the bikes and the ride!
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Cassandra Cliff from Australia wrote on 02 July 2026
Great activity
We really enjoyed the e-bikes we hired, they were super fun and made our ride much easier! The instructions given by staff were easy and the lady was very friendly.