-
Queenstown Explore New Zealand, Australia & Fiji!
-
Marcela Perez said... I purchased two passes for a Milford Sound trip from Queenstown as a gift for my parents. Unfortunately, my father became very unwell on the morning of the tour and was unable to attend. I called the agency to let them know, and was told they would contact me later that day, but no one ever did. When I followed up, I was told there was nothing they could do. While I understood that a refund might not be possible, I was disappointed that they would not allow a date change so my parents could still enjoy the experience. The lack of communication and flexibility in a genuine medical situation was very disappointing and left me feeling let down by the customer service.
More Deals for You Customers who booked this also liked these amazing deals
Skyline Queenstown - Gondola and BUFFET DINNER at Stratosfare Restaurant and Bar
QUEENSTOWN'S PREMIUM ICE BAR - Queenstown Ice Bar Experience | 1 Cocktail
Copyright © 2026 Bookme Limited.
Delete your content?
This item will be deleted immediately. You can't undo this action.
Continue with Facebook