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Rotorua & Taupo Explore New Zealand, Australia & Fiji!
Gift this fantastic experience, and create memories to last a lifetime.
Sliding and splashing, the kids will love the supervised large swimming pool with small hydro slide and the family can also enjoy two Rachel Spring alkaline mineral hot pools.
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Authenticated Reviews & PhotosAll of our reviews are from people who have booked and paid for this activity thru Bookme
Definitely worth it
katarinat3 from
NZ
Restore. Reset and Relax
from
NZ
Authenticated Reviews & PhotosAll of our reviews are from people who have booked and paid for this activity thru Bookme
Showing all 16 authenticated Bookme reviews
From Polynesian Spa - Family Pools
Thanks for your lovely message. It's great to hear you continue to enjoy quality time here with the family.
Ngapuna Maaka from New Zealand wrote on 21 June 2025
Great visit
Awesome family pools, great value
From Polynesian Spa - Family Pools
Thanks for the great feedback. Glad to hear you enjoyed the Family Pools and found good value in the experience. Always nice when it ticks both boxes!
From Polynesian Spa - Family Pools
Thank you for your 4 star review.
Amanda Vidanage from New Zealand wrote on 02 June 2025
Too Crowded to Relax – Needs Better Guest Limits
I was really looking forward to a relaxing soak at Polynesian Spa, but it was far too overcrowded. There were so many people in the pools that you could barely move without bumping into someone — not exactly the peaceful experience I was expecting. It would make a big difference if they limited the number of people per time slot to allow everyone space to unwind and enjoy the facilities. Beautiful setting, but the crowding took away from the whole experience.
From Polynesian Spa - Family Pools
Thanks again for your feedback, Amanda. We’re sorry to hear the Family Pools felt crowded during your visit. Under current PoolSafe regulations, lifeguards must be on duty, and we set a cap of 50 guests per time slot to maintain a safe and enjoyable environment. That said, popular weekends and holidays can still feel quite busy. We appreciate you bringing this to our attention, and will continue reviewing how we manage guest flow to help everyone relax and unwind comfortably.
From Polynesian Spa - Family Pools
Thanks for your review.
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yuan Tian from New Zealand wrote on 22 June 2025
Good as gold
As good as always, relax with kids and enjoy the nature gift. Highly recommended to all family.