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Rotorua & Taupo Explore New Zealand, Australia & Fiji!
Gift this fantastic experience, and create memories to last a lifetime.
Sliding and splashing, the kids will love the supervised large swimming pool with small hydro slide and the family can also enjoy two Rachel Spring alkaline mineral hot pools.
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Authenticated Reviews & PhotosAll of our reviews are from people who have booked and paid for this activity thru Bookme
Great
Zanda from
NZ
Great
Zanda from
NZ
Definitely worth it
katarinat3 from
NZ
Restore. Reset and Relax
from
NZ
Authenticated Reviews & PhotosAll of our reviews are from people who have booked and paid for this activity thru Bookme
Showing all 30 authenticated Bookme reviews
jackieb1 from New Zealand wrote on 26 April 2026
Great time
Very relaxing day at the pool. Clean and very friendly staff. Well worth it.
katherineroseh from New Zealand wrote on 26 September 2025
Reasonable price
It was so and so maybe because we just tried the family pools. Which is chaotic since we have kids and other kids. But if we should have tried the deluxe and pavilion ones maybe we will give a better rating. There is a waiting time of 45mins to be able to enter the family room. I just hope they make a time limit for 2 hours just so booking time be followed. But water is great and hot.
From Polynesian Spa - Family Pools
Thank you for sharing your feedback. The Family Pools can be lively during school holidays, and we do note expected wait times online at those peak periods. There’s no time limit for entry, so families can enjoy their visit at their own pace. We’re glad you enjoyed the mineral waters and hope you might try the Deluxe Lake Spa or Pavilion Pools next time for a quieter experience.
moniquet8 from New Zealand wrote on 16 May 2026
Not that great
To be honest an enjoyable experience as the life guards get staring us which made me very uncomfortable.
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JAEkae from New Zealand wrote on 10 May 2026
Relaxing
Awesome spot. The family area is big enough to relax and have fun. Lifeguards were freindly and helpful. Thank you