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Bookme ReviewWaimangu Volcanic Valley Full Experience – Walk and Boat CruisePosted by Teresa Stonebridge from New Zealand on 3 Jul 2021

  • Teresa Stonebridge said... My son was very scared 14 years old btw and was going to ask the skipper some questions but the skipper spoke like a recorded information and did not give us the opening to ask questions. It should be made very obvious in the write up what we are on and near for the experience. Also it didn't help being told about a alarm to listen out for, and escape bus on the way. I rang twice before the visit and the walk up the top wasn't mentioned re timing and these other things, Then had to rush which cause more stress. Would not of been good for my son to wait another hour, he was ok at the start but all the things I mentioned along the way increased the fear. If we had more information beforehand we would of had a safe space to consider what options to take, and fully informed before booking. After white island occurance more care should be taken , on fully informing and giving a chance for questions before we book and before we start out for the walk and on the cruise. This ruined our wellbeing break and now feel more stressed then when we arrived. On the whole more transparent communication would of insured it was a enjoyable experience rather than the stressful one we had

    Explore the raw beauty of the World’s Youngest Geothermal Valley by foot and on the waters of Lake Rotomahana, the home of the lost Pink and White Terraces...

    Explore the raw beauty of the World’s Youngest Geothermal Valley by foot and on the waters of Lake Rotomahana, the home of the lost Pink and White Terraces...

    Explore the raw beauty of the World’s Youngest Geothermal Valley by foot and on the waters of Lake Rotomahana, the home of the lost Pink and White Terraces...

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