EcoZip Experience - EcoZip Adventures Waiheke Island

Notes

• Auckland ferry tickets are not included in price.

  Please read all instructions sent to you in your confirmation email.

  *Family pass is a value of $416 for 2 Adults + 2 Children and a value of $366 for 1 Adult + 3 Children if purchased separately, discounts are shown from the highest rate.

  Discount Bookings are strictly non-transferable and non-refundable so please be sure of your selection before booking.

  Full price bookings cancelled within 48-hours of scheduled departure time are non-refundable. Bookings amended to another date and/or time within 48-hours of scheduled departure time are subject to a rescheduling fee of $49 per person. Participants that fail to present themselves 15 minutes before their Zipline (no show) will forfeit 100% of their payment.

  Full price bookings cancelled more than 48-hours before scheduled departure time are subject to a $25 cancellation charge per person. Subject to availability such bookings may be amended once free of charge. Any subsequent amendments or cancellations will be subject to the cancellation charges set out in these Terms. Bookme terms and conditions still apply.

• COVID-19 Vaccination Passes:

  Our operating processes, and notably the close proximity in which our staff and customers interact as part of their zipline experience, dictates that we are classified as a Close Contact Business. Under the new COVID-19 Protection Framework close contact businesses, if they wish to operate, must implement a vaccination entry requirement.

  Accordingly, and with effect of 1st December 2021, we will be requiring all our clients, aged 12-years or over, to be fully vaccinated and to provide a COVID-19 Vaccination Pass (CVP) from My Vaccine Pass.

  Please note, there are no exceptions to this rule and it is not within the remit of our staff to make or offer exemptions.

  Both when you make a new booking and subsequently complete our online check-in process you'll be asked to confirm that you, and your party members aged 12 years or over, hold a valid My Vaccine Pass. Participants 12 years and over who attend but who are unable to provide a My Vaccine Pass will not be permitted to take part and will be ineligible for a refund.

  For the safety and well-being of our customers and suppliers, our whole team have been double vaccinated. With nearly 2-years of experience of COVID-19, we've developed a robust, and tried and tested, set of operating procedures to keep our clients, and our staff, safe. This includes enhanced cleaning protocols, effective contact tracing and, from time to time, mask use. We're committed to making your visit to EcoZip Adventures both highly enjoyable and very safe.