Crystal Mountain, a crystal wonderland, is the perfect family day out! Visit West Auckland's Award-winning Tourist Attraction and home of the largest variety of Crystals and Minerals in New Zealand.
great people, great work
My kids love it especially my autistic son he never wants to leave
This was a waste of money and time. Place is a mess and run down. Not many animals anymore, no pony rides. The only 3 operational rides run only on a time schedule. So very minimal. This used to be a fun place for kids. Seems like animals mist be passing away and not getting replaced. Too many peacocks around. Seems like that's the main thing there. Cafe was very poor and got ill from the Caesar wrap. The wrap when I was eating looked like it was from a couple of days ago. Never going back there.
We booked on line to secure a spot as we were a large group. Got there and found out our booking didn’t allow us to use any of the rides and we wound up paying extra $$$. Reception staff grumpy and terse. The park itself is run down, everything looks like it could give you tetanus. There are random items dotted around the park (plastic gorilla, faded and dilapidated plastic lion) that give you the sense that someone has just collected ‘stuff’ and put it all out on display without any concept of a theme. There are also chucks of rock lying around in an attempt to remind you that you’re at crystal mountain, but the relevance and the placement of items is random. The poor animals are sad and confined to small pens with rudimentary shelter from the elements, sloshing around in heavy mud. The bags of food they sell for animal feed are mostly straw with some sparse bits of dried corn. The two ‘rides’ are ancient and feel like they are about to break down. The kids do love the rides though….. The indoor playground is good fun for the kids but the tables and chairs provided have seen a better life - wobbly and mismatching, and the overall cafe food vibe here is yellow, fried & processed. The main cafe has a wider selection of food available and the crystal shop/museum is quirky and informative. The park and crystal shop are an eclectic mix of attractions with no discernible link and beg the question ‘why?’ The site as a whole could do with a huge upgrade and the owners need to reinvest some of the revenue to improve the park. Saying all of that, my daughter loves it there - especially the rollercoaster so who knows…. we might go back at some point.
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This award identifies a business with a high level of professionalism, a keen awareness of the impact it has on the environment and a commitment to a customer centric approach.
This award is evidence of a sophisticated tourism business that consistently exceeds visitor expectations. Their proactive leadership and management ensure the business's focus on continuously improving their economic, social and environmental performance to create genuine, constantly evolving and sustainable tourism experiences.
This award recognises the best sustainable tourism businesses in New Zealand. It denotes exceptional customer experiences at the heart of everything the company does. This business is leading the way in making the New Zealand tourism industry a world class sustainable visitor destination.
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nellyz1 from China wrote on 05 August 2024
值得一去
二年级的小朋友,喜欢玩过山车,各种各样的水晶和宝石也非常漂亮。意外惊喜是自由散步的孔雀,就在餐厅门口,非常漂亮。