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Perth Explore New Zealand, Australia & Fiji!
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Yuemin Shao said... I would like to file a complaint about my recent trip to Rottnest Island. On the outbound ferry, other passengers received ice poles, but none was offered to me even though I was in the same area. This made me feel ignored. On the return trip, I experienced severe motion sickness and needed to go outside on the upper deck for fresh air. I briefly went downstairs to use the bathroom, and within two minutes I returned. However, the crew refused to let me go back up, saying the deck was full, even though I had just come from there. Their attitude was rude and dismissive, which made my condition worse. This resulted in a very unpleasant journey. I hope you can look into this matter and improve staff training to ensure fair and considerate treatment of passengers.
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Rottnest Island Return Ferry - Same Day Return Trip ex Fremantle
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