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Queenstown Explore New Zealand, Australia & Fiji!
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Sasindu WeragodaArachchi said... I booked this cruise on the 17th of May. We came with my parents that day (4 person)This was a trip my parents had been waiting for for a long time. I paid $496 for it. On the 17th between 11-12 am I called your reception and said that we would not be able to see the beautiful places due to heavy rain. The lady at the reception said without any hesitation that it rains every day here. We said that we did not want a refund and that we should change the date. She said no. We said that we had just arrived from Christchurch. She did not hesitate. My parents were disappointed because they could not even take a picture. Due to their strong rain, we booked the cruise with you the next day at &636. But they did not give any discount. I am disappointed with the way you treat your customers. This experience is the worst experience my parents and I have ever had.
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