362
-
Rotorua & Taupo Explore New Zealand, Australia & Fiji!
Gift this fantastic experience, and create memories to last a lifetime.
Soak up the soothing healing benefits of a Deluxe Lake Spa at Rotorua Polynesian Spa...
Bookme Gift Vouchers
- Gift any amount you would like towards Polynesian Spa - Deluxe Lake Spa and hundreds of other New Zealand Experiences.
- This Gift Voucher will be delivered with Polynesian Spa - Deluxe Lake Spa images and information with the flexibility to also be redeemed on hundreds of other experiences all over New Zealand should the recipient prefer.
Authenticated Reviews & PhotosAll of our reviews are from people who have booked and paid for this activity thru Bookme
Un très bon moment de détente
Marion Tastard from
France
Un très bon moment de détente
Marion Tastard from
France
Lovely, relaxing location - but can be busy
stephenw12 from
United Kingdom
Lovely, relaxing location - but can be busy
stephenw12 from
United Kingdom
Soak and relax
Sheryl from
NZ
Soak and relax
Sheryl from
NZ
Soak and relax
Sheryl from
NZ
Nice spa experience
Holly Hilliard from
United Kingdom
Definitely relaxing!
blim from
Singapore
Martina
MARTINA POCHMANOVA from
Czech Republic
Martina
MARTINA POCHMANOVA from
Czech Republic
Martina
MARTINA POCHMANOVA from
Czech Republic
Must do for everyone
Kawhena Moeke from
Australia
Amazing
Sue from
NZ
Amazing Experience
Marianne from
NZ
Great place to relax
Arbe Jan from
NZ
Great place to relax
Arbe Jan from
NZ
I didn't want to leave
Ali Hogg from
Australia
I didn't want to leave
Ali Hogg from
Australia
I didn't want to leave
Ali Hogg from
Australia
Polynesian spa
Mark Tang from
NZ
Love to visit every time
yelenap from
NZ
Love to visit every time
yelenap from
NZ
Relaxation and vitality
Odessa Stewart from
NZ
Relaxation and vitality
Odessa Stewart from
NZ
Best place for spa
Minjung Kim from
NZ
Amazing experience!
briennal from
NZ
Fantastic
Sylvia from
NZ
Fantastic
Sylvia from
NZ
Fantastic
Sylvia from
NZ
Such an amazing place
stephan1e from
NZ
Such a lovely experience!
Sam Holland from
NZ
Peaceful
quintonw from
NZ
My first time experience
kimd22 from
NZ
Sisterly love
Priscilla from
NZ
Evening visit
Denise from
NZ
Authenticated Reviews & PhotosAll of our reviews are from people who have booked and paid for this activity thru Bookme
Showing all 362 authenticated Bookme reviews
Gabrielle from United Kingdom wrote on 28 January 2026
Relaxing in beautiful setting
I made a last minute booking on BookMe for the Deluxe Lake Spa ($60, booked the same morning but there are better deals if booked with a bit more notice) and went just after opening on a Tuesday morning. The receptionist was very friendly, changing rooms and showers clean, towels and lockers included. I never had to share the pools with more than 2 others and that pools to myself noay of the time, and by the time I left at 10.30am it was almost empty. It was super relaxing. The pools and the view from them are lovely. Swallows were flying above me and cicadas in the trees. Quiet and relaxing. And I loved the cold plunge pool; for me it really made it.
From Polynesian Spa - Deluxe Lake Spa
Thank you for choosing to spend your morning with us and for taking the time to share your experience. Early visits can be a particularly peaceful way to enjoy the lake setting and pools, and we are pleased you found the atmosphere calm and comfortable. We appreciate your feedback and hope there is another opportunity to welcome you back for another restorative soak.
From Polynesian Spa - Deluxe Lake Spa
Thank you for visiting and for taking the time to leave a rating. We appreciate you choosing to spend part of your time with us and hope to welcome you back again soon.
Tanya Wang from New Zealand wrote on 26 January 2025
Close early not 11pm
The facility is beautiful! BUT! We arrived at 9:30 PM, thinking the facility closed at 11:00 PM, which would give us nearly 1.5 hours to enjoy. We were informed that pool use needed to stop by 10:45 PM, which was fine since we’d need time to shower anyway. However, at 10:00 PM, we were suddenly told we had only 30 minutes left. As a result, we barely spent 40 minutes in the pool and spent the whole time worrying about the clock. Overall, it was a very disappointing experience.
From Polynesian Spa - Deluxe Lake Spa
Hi Tanya. Thank you for your feedback. We close at 11pm which means everyone needs to be showered, dressed and on their way out by then. We start our evening pool emptying and cleaning procedures at 11pm when our night maintenance crew comes on. You should have only been asked to vacate the pools and proceed to the changing rooms at 10:40/10:45 pm though which would have given you an extra 10 minutes. We will certainly bring this up to our pool management team. We are sorry to see that this made became anxious around time instead of enjoying your soak. Hopefully you can return for a really long soak and come visit us earlier in the day.
Victor from New Zealand wrote on 15 January 2026
Fantastic
The Polynesian Spa is always on my list when visiting Rotorua. The pools are beautifully situated on the edge of Lake Rotorua and have a number of pools to choose from.
From Polynesian Spa - Deluxe Lake Spa
Thank you for continuing to make us part of your Rotorua visits. The lakeside setting and variety of pools have long been a draw for guests, and we appreciate you taking the time to share your experience. We look forward to welcoming you back again on your next trip.
Powered by Bookme
Copyright © 2026 Bookme Limited.
close
Qualmark Certification
This award identifies a business with a high level of professionalism, a keen awareness of the impact it has on the environment and a commitment to a customer centric approach.
This award is evidence of a sophisticated tourism business that consistently exceeds visitor expectations. Their proactive leadership and management ensure the business's focus on continuously improving their economic, social and environmental performance to create genuine, constantly evolving and sustainable tourism experiences.
This award recognises the best sustainable tourism businesses in New Zealand. It denotes exceptional customer experiences at the heart of everything the company does. This business is leading the way in making the New Zealand tourism industry a world class sustainable visitor destination.
When you see the Qualmark logo, your activity of choice is endorsed by New Zealand Tourism's official quality assurance organisation and backed by leaders in the industry. It's your trusted guide to iconic activities and experiences that are awarded for their exceptionally high level of quality, safety and sustainability.
close
delete
Delete your content?
This item will be deleted immediately. You can't undo this action.
Continue with Facebook
osmithv from New Zealand wrote on 05 February 2026
A Truly Relaxing Afternoon
After three weeks of travelling, going to the spa was exactly what my sister, my friend, and I needed. The weather was perfect, the atmosphere was peaceful, and the pools made for a wonderfully relaxing afternoon.