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Rotorua & Taupo Explore New Zealand, Australia & Fiji!
Gift this fantastic experience, and create memories to last a lifetime.
Soak up the soothing healing benefits of a Deluxe Lake Spa at Rotorua Polynesian Spa...
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Authenticated Reviews & PhotosAll of our reviews are from people who have booked and paid for this activity thru Bookme
Lovely, relaxing location - but can be busy
stephenw12 from
United Kingdom
Lovely, relaxing location - but can be busy
stephenw12 from
United Kingdom
Soak and relax
Sheryl from
NZ
Soak and relax
Sheryl from
NZ
Soak and relax
Sheryl from
NZ
Nice spa experience
Holly Hilliard from
United Kingdom
Definitely relaxing!
blim from
Singapore
Martina
MARTINA POCHMANOVA from
Czech Republic
Martina
MARTINA POCHMANOVA from
Czech Republic
Martina
MARTINA POCHMANOVA from
Czech Republic
Must do for everyone
Kawhena Moeke from
Australia
Amazing
Sue from
NZ
Amazing Experience
Marianne from
NZ
Great place to relax
Arbe Jan from
NZ
Great place to relax
Arbe Jan from
NZ
I didn't want to leave
Ali Hogg from
Australia
I didn't want to leave
Ali Hogg from
Australia
I didn't want to leave
Ali Hogg from
Australia
Polynesian spa
Mark Tang from
NZ
Love to visit every time
yelenap from
NZ
Love to visit every time
yelenap from
NZ
Relaxation and vitality
Odessa Stewart from
NZ
Relaxation and vitality
Odessa Stewart from
NZ
Best place for spa
Minjung Kim from
NZ
Amazing experience!
briennal from
NZ
Fantastic
Sylvia from
NZ
Fantastic
Sylvia from
NZ
Fantastic
Sylvia from
NZ
Such an amazing place
stephan1e from
NZ
Such a lovely experience!
Sam Holland from
NZ
Peaceful
quintonw from
NZ
My first time experience
kimd22 from
NZ
Sisterly love
Priscilla from
NZ
Evening visit
Denise from
NZ
Authenticated Reviews & PhotosAll of our reviews are from people who have booked and paid for this activity thru Bookme
Showing all 351 authenticated Bookme reviews
Maisie Byrne from New Zealand wrote on 04 November 2025
Bliss
We chose a great time to enjoy the pools as there we had the pool to ourselves, could have spent longer but had only come for a day trip!
From Polynesian Spa - Deluxe Lake Spa
Thank you for visiting Polynesian Spa and sharing your experience. It sounds like you chose a perfect time to enjoy the pools at their most peaceful. We’re glad you had a relaxing day trip and hope you’ll have more time to unwind on your next visit.
Kerry Cross from New Zealand wrote on 28 October 2025
Very relaxing
Staff were great, facilities were clean and well organized. Loved the deluxe spa pools!
From Polynesian Spa - Deluxe Lake Spa
Thank you for visiting Polynesian Spa and taking the time to leave a review. We appreciate your kind words about the team and facilities, and we’re so glad you enjoyed relaxing in the Deluxe Lake Spa.
Suzanne from New Zealand wrote on 27 October 2025
Self-care must when visiting Rotorua
The Polynesian Spa is always on my list when visiting Rotorua. The pools are beautifully situated on the edge of Lake Rotorua and have a number of pools to choose from. I highly rate the cold plunge between pools - I always leave feeling relaxed and refreshed.
From Polynesian Spa - Deluxe Lake Spa
Thank you for visiting Polynesian Spa and for sharing your feedback. We’re glad to hear it’s part of your Rotorua visits and that you enjoyed the variety of pools and the refreshing plunge. We appreciate your continued support and look forward to welcoming you again.
EVE from New Zealand wrote on 25 October 2025
Disappointing experience at the hot spring
We were really disappointed by the service here, especially from one of the older female attendants in the women’s area. While we were still taking our belongings out of the locker, she slammed the door shut loudly without saying anything — no greeting, no smile, just an obvious sense of impatience. It felt very rude and even a bit discriminatory. For such a well-known tourist spot, you’d expect a welcoming attitude, but instead, we felt unwelcome and uncomfortable. This was supposed to be the premium pool area, yet the experience was far from premium.
From Polynesian Spa - Deluxe Lake Spa
Thank you for taking the time to share your feedback. We’re sorry to hear your experience didn’t meet expectations. All guests should feel welcome and respected, and we take comments like this seriously. We’d like to look into what happened. Please contact us at marketing@polynesianspa.co.nz with your booking details so we can follow up directly with our team.
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Olga Udovichenko from Canada wrote on 19 November 2025
Beatiful Spa
Everything is clean and great.