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Rotorua & Taupo Explore New Zealand, Australia & Fiji!
Gift this fantastic experience, and create memories to last a lifetime.
Soak up the soothing healing benefits of a Deluxe Lake Spa at Rotorua Polynesian Spa...
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Authenticated Reviews & PhotosAll of our reviews are from people who have booked and paid for this activity thru Bookme
Deluxe Spa
Aaron Pearson from
NZ
Deluxe Spa
Aaron Pearson from
NZ
Deluxe Spa
Aaron Pearson from
NZ
Beautiful & Relaxing
Moana from
NZ
Beautiful & Relaxing
Moana from
NZ
Un très bon moment de détente
Marion Tastard from
France
Un très bon moment de détente
Marion Tastard from
France
Lovely, relaxing location - but can be busy
stephenw12 from
United Kingdom
Lovely, relaxing location - but can be busy
stephenw12 from
United Kingdom
Soak and relax
Sheryl from
NZ
Soak and relax
Sheryl from
NZ
Soak and relax
Sheryl from
NZ
Nice spa experience
Holly Hilliard from
United Kingdom
Definitely relaxing!
blim from
Singapore
Martina
MARTINA POCHMANOVA from
Czech Republic
Martina
MARTINA POCHMANOVA from
Czech Republic
Martina
MARTINA POCHMANOVA from
Czech Republic
Must do for everyone
Kawhena Moeke from
Australia
Amazing
Sue from
NZ
Amazing Experience
Marianne from
NZ
Great place to relax
Arbe Jan from
NZ
Great place to relax
Arbe Jan from
NZ
I didn't want to leave
Ali Hogg from
Australia
I didn't want to leave
Ali Hogg from
Australia
I didn't want to leave
Ali Hogg from
Australia
Polynesian spa
Mark Tang from
NZ
Love to visit every time
yelenap from
NZ
Love to visit every time
yelenap from
NZ
Relaxation and vitality
Odessa Stewart from
NZ
Relaxation and vitality
Odessa Stewart from
NZ
Best place for spa
Minjung Kim from
NZ
Amazing experience!
briennal from
NZ
Fantastic
Sylvia from
NZ
Fantastic
Sylvia from
NZ
Fantastic
Sylvia from
NZ
Such an amazing place
stephan1e from
NZ
Such a lovely experience!
Sam Holland from
NZ
Peaceful
quintonw from
NZ
My first time experience
kimd22 from
NZ
Sisterly love
Priscilla from
NZ
Evening visit
Denise from
NZ
Authenticated Reviews & PhotosAll of our reviews are from people who have booked and paid for this activity thru Bookme
Showing all 368 authenticated Bookme reviews
From Polynesian Spa - Deluxe Lake Spa
Thank you for your continued support. Yes, the Deluxe Lake Spa is a special place, especially with that gorgeous view of the Rotorua Museum and Sulphur Bay. We hope to welcome you back soon.
Brittney from New Zealand wrote on 06 July 2026
Very relaxing
We loved our visit to Polynesian Spa. We went to the Deluxe Lake Spa side, and it was lovely. (This was my first time at Polynesia Spa) We did go in the evening when it was dark, so I'm sure I would have appreciated the beauty more in daylight, but it was tranquil and enchanting in the dark too. Would love to go again.
Angela HODGKISS from Australia wrote on 30 June 2026
Amazing place
Visited here with my daughter midweek and we nearly had the whole place to ourselves. Was such a beautiful time
From Polynesian Spa - Deluxe Lake Spa
Thank you for visiting with family. So good that you made use of the midweek times when we are often less busy. We hope to see you back again soon!
Tanya Wang from New Zealand wrote on 26 January 2025
Close early not 11pm
The facility is beautiful! BUT! We arrived at 9:30 PM, thinking the facility closed at 11:00 PM, which would give us nearly 1.5 hours to enjoy. We were informed that pool use needed to stop by 10:45 PM, which was fine since we’d need time to shower anyway. However, at 10:00 PM, we were suddenly told we had only 30 minutes left. As a result, we barely spent 40 minutes in the pool and spent the whole time worrying about the clock. Overall, it was a very disappointing experience.
From Polynesian Spa - Deluxe Lake Spa
Hi Tanya. Thank you for your feedback. We close at 11pm which means everyone needs to be showered, dressed and on their way out by then. We start our evening pool emptying and cleaning procedures at 11pm when our night maintenance crew comes on. You should have only been asked to vacate the pools and proceed to the changing rooms at 10:40/10:45 pm though which would have given you an extra 10 minutes. We will certainly bring this up to our pool management team. We are sorry to see that this made became anxious around time instead of enjoying your soak. Hopefully you can return for a really long soak and come visit us earlier in the day.
steveh from New Zealand wrote on 06 July 2026
Spaday
The hot pools were very good but was VERY DISAPPOINTED with the café not accepting cash. I thought cash was still legal tender in NZ. WILL NOT BE GOING AGAIN if they support a cashless society
From Polynesian Spa - Deluxe Lake Spa
Thank you for your feedback. We appreciate that a cashless payment policy won't suit everyone's preferences. Our cashless policy is communicated throughout the guest journey, including on our website, at the entrance, and at each point of sale, so guests can make an informed decision before visiting. We have adopted this approach to provide a faster, safer and more hygienic experience for both our guests and our team. Our site has been cashless for close to 6 years. Thank you for taking the time to share your comments.
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Aaron Pearson from New Zealand wrote on 06 July 2026
Deluxe Spa
Although I've been here many times before, this is the first time I've gone to the Deluxe Spa area, and it's the only area I'd go from now on.