• travel_explore
    Rotorua & Taupo Explore New Zealand, Australia & Fiji!
    tune
  • image_search
    Search Rotorua & Taupo... Experiences, attractions, dining & more

Gift Polynesian Spa - Deluxe Lake Spa

4.7
365

Gift this fantastic experience, and create memories to last a lifetime.

Soak up the soothing healing benefits of a Deluxe Lake Spa at Rotorua Polynesian Spa...

Bookme Gift Vouchers

  • Gift any amount you would like towards Polynesian Spa - Deluxe Lake Spa and hundreds of other New Zealand Experiences.
  • This Gift Voucher will be delivered with Polynesian Spa - Deluxe Lake Spa images and information with the flexibility to also be redeemed on hundreds of other experiences all over New Zealand should the recipient prefer.

Authenticated Reviews & PhotosAll of our reviews are from people who have booked and paid for this activity thru Bookme

Authenticated Reviews & PhotosAll of our reviews are from people who have booked and paid for this activity thru Bookme

4.7

365 reviews

Showing all 365 authenticated Bookme reviews

Christian Schmitz Hallen from New Zealand wrote on 22 April 2026

Deluxe Lake Spa

I enjoyed my visit at the Polynesian Spa. Very friendly staff on site, I had a ticket for 11:30am but no problem to get in earlier as it wasn't busy on a Tuesday morning. The Spa is quite old but well maintained. Recliners inside as well would be a nice upgrade. Overall a relaxing experience but $65.00 is still a lot of money even with a 'BookMe-Ticket'.

Share Link

Moana from New Zealand wrote on 14 April 2026

Beautiful & Relaxing

Beautiful, relaxing and definitely a place to go to when you need refreshing as the environment gives you calming energy. Will definitely be back to visit the Delux Lake Spa

Share Link

Louise Owen from New Zealand wrote on 19 February 2026

Relaxing soak

We had a lovely afternoon in the pools. It was nice not to be crowded and to have a quiet atmosphere.

Share Link

Tanya Wang from New Zealand wrote on 26 January 2025

Close early not 11pm

The facility is beautiful! BUT! We arrived at 9:30 PM, thinking the facility closed at 11:00 PM, which would give us nearly 1.5 hours to enjoy. We were informed that pool use needed to stop by 10:45 PM, which was fine since we’d need time to shower anyway. However, at 10:00 PM, we were suddenly told we had only 30 minutes left. As a result, we barely spent 40 minutes in the pool and spent the whole time worrying about the clock. Overall, it was a very disappointing experience.

Share Link

From Polynesian Spa - Deluxe Lake Spa

Hi Tanya. Thank you for your feedback. We close at 11pm which means everyone needs to be showered, dressed and on their way out by then. We start our evening pool emptying and cleaning procedures at 11pm when our night maintenance crew comes on. You should have only been asked to vacate the pools and proceed to the changing rooms at 10:40/10:45 pm though which would have given you an extra 10 minutes. We will certainly bring this up to our pool management team. We are sorry to see that this made became anxious around time instead of enjoying your soak. Hopefully you can return for a really long soak and come visit us earlier in the day.

osmithv from New Zealand wrote on 05 February 2026

A Truly Relaxing Afternoon

After three weeks of travelling, going to the spa was exactly what my sister, my friend, and I needed. The weather was perfect, the atmosphere was peaceful, and the pools made for a wonderfully relaxing afternoon.

Share Link

close

Qualmark Certification

This award identifies a business with a high level of professionalism, a keen awareness of the impact it has on the environment and a commitment to a customer centric approach.

This award is evidence of a sophisticated tourism business that consistently exceeds visitor expectations. Their proactive leadership and management ensure the business's focus on continuously improving their economic, social and environmental performance to create genuine, constantly evolving and sustainable tourism experiences.

This award recognises the best sustainable tourism businesses in New Zealand. It denotes exceptional customer experiences at the heart of everything the company does. This business is leading the way in making the New Zealand tourism industry a world class sustainable visitor destination.

When you see the Qualmark logo, your activity of choice is endorsed by New Zealand Tourism's official quality assurance organisation and backed by leaders in the industry. It's your trusted guide to iconic activities and experiences that are awarded for their exceptionally high level of quality, safety and sustainability.

close
delete

Delete your content?

This item will be deleted immediately. You can't undo this action.