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Rotorua & Taupo Explore New Zealand, Australia & Fiji!
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Soak up the soothing healing benefits of a Deluxe Lake Spa at Rotorua Polynesian Spa...
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Authenticated Reviews & PhotosAll of our reviews are from people who have booked and paid for this activity thru Bookme
Bliss
alexandras9 from
NZ
Bliss
alexandras9 from
NZ
Memories
Lemau Cuthers from
NZ
Memories
Lemau Cuthers from
NZ
Memories
Lemau Cuthers from
NZ
Deluxe Spa
Aaron Pearson from
NZ
Deluxe Spa
Aaron Pearson from
NZ
Deluxe Spa
Aaron Pearson from
NZ
Beautiful & Relaxing
Moana from
NZ
Beautiful & Relaxing
Moana from
NZ
Un très bon moment de détente
Marion Tastard from
France
Un très bon moment de détente
Marion Tastard from
France
Lovely, relaxing location - but can be busy
stephenw12 from
United Kingdom
Lovely, relaxing location - but can be busy
stephenw12 from
United Kingdom
Soak and relax
Sheryl from
NZ
Soak and relax
Sheryl from
NZ
Soak and relax
Sheryl from
NZ
Nice spa experience
Holly Hilliard from
United Kingdom
Definitely relaxing!
blim from
Singapore
Martina
MARTINA POCHMANOVA from
Czech Republic
Martina
MARTINA POCHMANOVA from
Czech Republic
Martina
MARTINA POCHMANOVA from
Czech Republic
Must do for everyone
Kawhena Moeke from
Australia
Amazing
Sue from
NZ
Amazing Experience
Marianne from
NZ
Great place to relax
Arbe Jan from
NZ
Great place to relax
Arbe Jan from
NZ
I didn't want to leave
Ali Hogg from
Australia
I didn't want to leave
Ali Hogg from
Australia
I didn't want to leave
Ali Hogg from
Australia
Polynesian spa
Mark Tang from
NZ
Love to visit every time
yelenap from
NZ
Love to visit every time
yelenap from
NZ
Relaxation and vitality
Odessa Stewart from
NZ
Relaxation and vitality
Odessa Stewart from
NZ
Best place for spa
Minjung Kim from
NZ
Amazing experience!
briennal from
NZ
Fantastic
Sylvia from
NZ
Fantastic
Sylvia from
NZ
Fantastic
Sylvia from
NZ
Such an amazing place
stephan1e from
NZ
Such a lovely experience!
Sam Holland from
NZ
Peaceful
quintonw from
NZ
My first time experience
kimd22 from
NZ
Sisterly love
Priscilla from
NZ
Evening visit
Denise from
NZ
Authenticated Reviews & PhotosAll of our reviews are from people who have booked and paid for this activity thru Bookme
Showing all 381 authenticated Bookme reviews
From Polynesian Spa - Deluxe Lake Spa
Thank you for your 5-star review! We look forward to welcoming you back.
maelu from New Zealand wrote on 30 August 2026
Our Family’s Favourite Place to Relax
Our family keeps coming back to Polynesian Spa because it’s one of our favourite places. It’s always so relaxing and soothing, we never get tired of it!
From Polynesian Spa - Deluxe Lake Spa
Thank you for continuing to make Polynesian Spa part of your family time in Rotorua. There’s something special about returning to the geothermal mineral waters and familiar lake setting, and we really appreciate your ongoing support. We look forward to welcoming you back again.
leannet18 from New Zealand wrote on 09 August 2026
Polynesia Spa review
My adult daughter and I had a wonderful evening at the Polynesian Spa on Friday night. We were delighted that there were not many people there, plenty of room and choices of rock pools to choose from. So clean and serene. Loved that towels and showering facilities included. I thought we would get bored and spend no more than an hour but it was so relaxing and good we were there closer to 2hours (would have stayed longer if I hadn’t wanted to get to the shops). We wish we had brought an exfoliating cloth to use in the showers afterwards to complete the benefits of the experience. Looking forward to going again next time we visit Rotorua.
From Polynesian Spa - Deluxe Lake Spa
Thank you for the lovely review. It sounds like you both made the most of a peaceful evening, with plenty of time to enjoy the pools and unwind. We look forward to welcoming you back on your next visit to Rotorua.
Tanya Wang from New Zealand wrote on 26 January 2025
Close early not 11pm
The facility is beautiful! BUT! We arrived at 9:30 PM, thinking the facility closed at 11:00 PM, which would give us nearly 1.5 hours to enjoy. We were informed that pool use needed to stop by 10:45 PM, which was fine since we’d need time to shower anyway. However, at 10:00 PM, we were suddenly told we had only 30 minutes left. As a result, we barely spent 40 minutes in the pool and spent the whole time worrying about the clock. Overall, it was a very disappointing experience.
From Polynesian Spa - Deluxe Lake Spa
Hi Tanya. Thank you for your feedback. We close at 11pm which means everyone needs to be showered, dressed and on their way out by then. We start our evening pool emptying and cleaning procedures at 11pm when our night maintenance crew comes on. You should have only been asked to vacate the pools and proceed to the changing rooms at 10:40/10:45 pm though which would have given you an extra 10 minutes. We will certainly bring this up to our pool management team. We are sorry to see that this made became anxious around time instead of enjoying your soak. Hopefully you can return for a really long soak and come visit us earlier in the day.
Steven from New Zealand wrote on 01 August 2026
Very relaxing
A very relaxing experience - worked out well to visit after 7:30pm. Really enjoyed the heated loungers and the variety of pools. Would have been great to go during the day if you want to see the lake as well. Highly recommended!
From Polynesian Spa - Deluxe Lake Spa
Thank you for the lovely review and recommendation. Evening visits have their own special atmosphere, and the heated loungers are a great way to unwind between pools. We hope you can return for a daytime visit to enjoy the lake views too.
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sarahh104 from New Zealand wrote on 09 September 2026
Beautiful
Easy to book. Easy to arrive. Beautiful location and wonderful experience