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Rotorua & Taupo Explore New Zealand, Australia & Fiji!
Soak up the soothing healing benefits of a Deluxe Lake Spa at Rotorua Polynesian Spa...
Soak up the soothing healing benefits of a Deluxe Lake Spa at Rotorua Polynesian Spa...
Highlights
- Soothing mineral pools with natural healing properties
- Exclusive location with gorgeous views overlooking Lake Rotorua
- Five mineral pools including a cold plunge pool
- Known as one of the top ten spas in the world
Take a relaxing soak in natures own sanctuary with a visit to the Polynesian Spa.
Boasting an exclusive location tucked away on the shores of Lake Rotorua, you'll be treated to gorgeous views as you unwind and slip into the hot pools.
Try the cold plunge pool for hydrotherapy to detoxify, alternating between the four Rachel spring alkaline mineral hot pools, which include a Priest Spring acidic mineral hot pool known to help relieve muscle aches and pains and nourish the skin.
Take a moment to relax on the geothermally heated recliners or in the large indoor relaxation lounge, and when you're done you have full access to premium changing facilities with towels, secure lockers, beautiful soap, shampoo and hairdryers provided.
Known to attract people from all over the world and recognised as one of the top 10 spas in the world, come and see for yourself what all the fuss is about!
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Authenticated Reviews & PhotosAll of our reviews are from people who have booked and paid for this activity thru Bookme
Bliss
alexandras9 from
NZ
Bliss
alexandras9 from
NZ
Memories
Lemau Cuthers from
NZ
Memories
Lemau Cuthers from
NZ
Memories
Lemau Cuthers from
NZ
Deluxe Spa
Aaron Pearson from
NZ
Deluxe Spa
Aaron Pearson from
NZ
Deluxe Spa
Aaron Pearson from
NZ
Beautiful & Relaxing
Moana from
NZ
Beautiful & Relaxing
Moana from
NZ
Un très bon moment de détente
Marion Tastard from
France
Un très bon moment de détente
Marion Tastard from
France
Lovely, relaxing location - but can be busy
stephenw12 from
United Kingdom
Lovely, relaxing location - but can be busy
stephenw12 from
United Kingdom
Soak and relax
Sheryl from
NZ
Soak and relax
Sheryl from
NZ
Soak and relax
Sheryl from
NZ
Nice spa experience
Holly Hilliard from
United Kingdom
Definitely relaxing!
blim from
Singapore
Martina
MARTINA POCHMANOVA from
Czech Republic
Martina
MARTINA POCHMANOVA from
Czech Republic
Martina
MARTINA POCHMANOVA from
Czech Republic
Must do for everyone
Kawhena Moeke from
Australia
Amazing
Sue from
NZ
Amazing Experience
Marianne from
NZ
Great place to relax
Arbe Jan from
NZ
Great place to relax
Arbe Jan from
NZ
I didn't want to leave
Ali Hogg from
Australia
I didn't want to leave
Ali Hogg from
Australia
I didn't want to leave
Ali Hogg from
Australia
Polynesian spa
Mark Tang from
NZ
Love to visit every time
yelenap from
NZ
Love to visit every time
yelenap from
NZ
Relaxation and vitality
Odessa Stewart from
NZ
Relaxation and vitality
Odessa Stewart from
NZ
Best place for spa
Minjung Kim from
NZ
Amazing experience!
briennal from
NZ
Fantastic
Sylvia from
NZ
Fantastic
Sylvia from
NZ
Fantastic
Sylvia from
NZ
Such an amazing place
stephan1e from
NZ
Such a lovely experience!
Sam Holland from
NZ
Peaceful
quintonw from
NZ
My first time experience
kimd22 from
NZ
Sisterly love
Priscilla from
NZ
Evening visit
Denise from
NZ
Authenticated Reviews & PhotosAll of our reviews are from people who have booked and paid for this activity thru Bookme
Showing all 368 authenticated Bookme reviews
Steven from New Zealand wrote on 01 August 2026
Very relaxing
A very relaxing experience - worked out well to visit after 7:30pm. Really enjoyed the heated loungers and the variety of pools. Would have been great to go during the day if you want to see the lake as well. Highly recommended!
siddharthk from New Zealand wrote on 30 July 2026
Best Experience
Love the vibe and everything is perfect.Would love to visit again with my wife
Tanya Wang from New Zealand wrote on 26 January 2025
Close early not 11pm
The facility is beautiful! BUT! We arrived at 9:30 PM, thinking the facility closed at 11:00 PM, which would give us nearly 1.5 hours to enjoy. We were informed that pool use needed to stop by 10:45 PM, which was fine since we’d need time to shower anyway. However, at 10:00 PM, we were suddenly told we had only 30 minutes left. As a result, we barely spent 40 minutes in the pool and spent the whole time worrying about the clock. Overall, it was a very disappointing experience.
From Polynesian Spa - Deluxe Lake Spa
Hi Tanya. Thank you for your feedback. We close at 11pm which means everyone needs to be showered, dressed and on their way out by then. We start our evening pool emptying and cleaning procedures at 11pm when our night maintenance crew comes on. You should have only been asked to vacate the pools and proceed to the changing rooms at 10:40/10:45 pm though which would have given you an extra 10 minutes. We will certainly bring this up to our pool management team. We are sorry to see that this made became anxious around time instead of enjoying your soak. Hopefully you can return for a really long soak and come visit us earlier in the day.
Kaori from Japan wrote on 26 July 2026
Great experience
We could enjoy the pools like private ones as we visited there right after it was open and there were still few people. I don't think the review would've been as good if the place had been crowded. We were happy to enjoy the pools almost by ourselves. It was very relaxing. We picked Deluxe Lake Spa. The rock pools looked very natural and nice. The temperature varied so you could find the one that suited you with no question. Being able to use the locker and the towels was very convenient. I appreciated the changing rooms and some showers had doors. The only negative thing I can think of is the entry fee. I feel it is a bit too pricey for what we get. We used 88Ra Café. To be honest we hadn't expected much, but it was a good surprise that the food and the service were great.
From Polynesian Spa - Deluxe Lake Spa
Thank you, Kaori. Visiting early can be a lovely time to enjoy the Deluxe Lake Spa, particularly before the day becomes busier. It’s good to hear you enjoyed the natural rock pools, the range of temperatures, lake setting and the convenience of towels and lockers being included. Thank you also for mentioning 88Ra Café and the service you received there. We appreciate you taking the time to share your experience.
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leannet18 from New Zealand wrote on 09 August 2026
Polynesia Spa review
My adult daughter and I had a wonderful evening at the Polynesian Spa on Friday night. We were delighted that there were not many people there, plenty of room and choices of rock pools to choose from. So clean and serene. Loved that towels and showering facilities included. I thought we would get bored and spend no more than an hour but it was so relaxing and good we were there closer to 2hours (would have stayed longer if I hadn’t wanted to get to the shops). We wish we had brought an exfoliating cloth to use in the showers afterwards to complete the benefits of the experience. Looking forward to going again next time we visit Rotorua.