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Gift Polynesian Spa Rotorua - Pavilion Pools

4.7
286

Gift this fantastic experience, and create memories to last a lifetime.

Relax and rejuvenate as you enjoy the soothing healing benefits of the Pavilion Pools reserved for Adults and young adults 12+ only.

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Authenticated Reviews & PhotosAll of our reviews are from people who have booked and paid for this activity thru Bookme

Authenticated Reviews & PhotosAll of our reviews are from people who have booked and paid for this activity thru Bookme

4.7

286 reviews

Showing all 286 authenticated Bookme reviews

yayiyanl from New Zealand wrote on 25 October 2024

Peaceful and chill

Lovely lake view with the spring pool๐Ÿ˜ƒ๐Ÿ˜ƒ๐Ÿ˜ƒ we definitely will come again

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From Polynesian Spa Rotorua - Pavilion Pools

Thank you, we'd love to see you again too!

Rena from New Zealand wrote on 25 June 2025

Always loved their Hot Pools

Would love to come back again and again.

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From Polynesian Spa Rotorua - Pavilion Pools

Thatโ€™s wonderful to hear! Weโ€™d be delighted to welcome you back anytime for more relaxing moments.

Belinda from New Zealand wrote on 20 June 2025

Rotorua hot pool experience

Very friendly staff and great hot pool experience.

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From Polynesian Spa Rotorua - Pavilion Pools

Thanks for your kind words. Itโ€™s great to hear the team made a positive impression and that you enjoyed the hot pools.

Lyndsay Crawford-Searle from New Zealand wrote on 18 June 2025

Soaking and relaxing

This is a wonderful experience with many pools to choose from. The water is so warm and feels good. However this is an expensive place to go to. The entry fee, the massages are twice the price of anywhere else so we chose not to have one there. The locked lockers cost $9, yes that is right $9. We bought an Ice cream there for $7.95 and it was about the size that is right for a baby. I was shocked it was so tiny. However we enjoyed our day

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From Polynesian Spa Rotorua - Pavilion Pools

Thanks for sharing your thoughts, Lyndsay. Weโ€™re glad you enjoyed the warm pools and had a relaxing day. Our Little Lato gelato is an award-winning, generous single scoop that many guests appreciate, and you will find Little Lato only at Polynesian Spa in Rotorua. While some prices like entry fees and locker hire may seem high, our massage and pool rates are competitive with other quality spas in Rotorua. Plus, guests booking massages enjoy complimentary pool access, towel, and locker hire. We strive to balance the unique geothermal setting and high service standards with good value. Your feedback helps us keep improving, and we hope to welcome you back again soon.

stevea8 from New Zealand wrote on 12 June 2025

Hot pool experience

Had a wonderful experience at the Polynesian hot pools friendly helpful staff lovely clean change rooms really helped my sore joints

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From Polynesian Spa Rotorua - Pavilion Pools

Thanks for your kind words. Itโ€™s great to hear the pools and team helped ease your sore joints, and that you appreciated the clean facilities and friendly service.

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Qualmark Certification

This award identifies a business with a high level of professionalism, a keen awareness of the impact it has on the environment and a commitment to a customer centric approach.

This award is evidence of a sophisticated tourism business that consistently exceeds visitor expectations. Their proactive leadership and management ensure the business's focus on continuously improving their economic, social and environmental performance to create genuine, constantly evolving and sustainable tourism experiences.

This award recognises the best sustainable tourism businesses in New Zealand. It denotes exceptional customer experiences at the heart of everything the company does. This business is leading the way in making the New Zealand tourism industry a world class sustainable visitor destination.

When you see the Qualmark logo, your activity of choice is endorsed by New Zealand Tourism's official quality assurance organisation and backed by leaders in the industry. It's your trusted guide to iconic activities and experiences that are awarded for their exceptionally high level of quality, safety and sustainability.

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