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The Whitsundays Explore New Zealand, Australia & Fiji!
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luz1234 said... First of all, I would like to highlight the kind attention of the crew members Mel and Rodrigo, who were always helpful and tried to address our concerns. Unfortunately, the overall experience was very disappointing. We booked the basic package, which clearly included four hours on the beach, lunch, and snacks during the trip. However, from the moment we arrived, we were pressured to join activities that were not part of our package and were told we had to pay extra for them. When we refused, we were left with very limited options and constantly had to insist on what we had originally paid for. In the end, we were only given three hours on the beach instead of four, and the lunch provided was extremely poor — just a wrap with a couple of spinach leaves, a small slice of cheese, and a few slices of ham. It’s a shame because the location itself is stunning, but the way the tour was managed completely overshadowed the beauty of the place.
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